Privacy Policy

Last updated: [DD Month YYYY]

This is a template policy. Have it reviewed by a qualified lawyer before publishing, and fill in every bracketed placeholder with your actual business details and practices.

1. Who we are

[Your Registered Business / Firm Name] ("we", "us", "our") operates kumbhhotels.com (the "Site") to help pilgrims find and book accommodation near the Kumbh Mela. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information we collect

Contact details you submit through enquiry or booking forms — name, phone number, email address.
Booking details — check-in/check-out dates, number of guests, stay preferences, and messages you send us.
Communications exchanged over phone, WhatsApp, or email in relation to your booking.
Technical data such as browser type, device information, and pages visited, collected automatically via standard web analytics.
Cookies used to remember preferences and understand how the Site is used (see Section 6).

3. How we use your information

To respond to enquiries and process booking requests.
To communicate booking confirmations, changes, or cancellations.
To share your contact and stay details with the relevant property host so they can prepare for your arrival.
To improve the Site and our services.
To comply with legal obligations, including those relating to guest registration where required by local authorities.

4. Sharing your information

We share the minimum information necessary with the property/host you book with so they can confirm and host your stay. We do not sell your personal information to third parties. We may share information with:

The property host or partner accommodating your stay.
Service providers who help us operate the Site (e.g. hosting, analytics, messaging tools).
Government or law-enforcement authorities where required by law, such as mandatory guest-registration rules during large public gatherings.

5. Data retention

We retain booking and enquiry information for as long as necessary to fulfil the purpose it was collected for, and afterwards as required for accounting, legal, or safety-reporting obligations, typically for [X years].

6. Cookies

The Site may use cookies and similar technologies for basic functionality and to understand aggregate usage. You can control cookies through your browser settings; disabling them may affect some features of the Site.

7. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us. We will respond within a reasonable timeframe, subject to any legal retention requirements.

8. Data security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

The Site is not directed at children, and we do not knowingly collect personal information from minors without parental involvement in the booking process.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact us

For any privacy-related questions, please visit our Contact Us page.